1. General
These Terms govern access to and use of https://hotel-novitas.com operated by Hotel Novitas, HVO br. 8, 80101 Livno, Bosna i Hercegovina.
By using the Website you confirm that you have read and accepted these Terms.
2. Legal framework
The relationship is governed by the laws of Bosnia and Herzegovina and the Federation of BiH, including the Law on Obligations, consumer protection and e-commerce regulations.
3. Information
We strive to keep information accurate. Content is indicative and does not constitute a binding offer until confirmed in writing.
4. Online enquiries
Submitting an online reservation or catering enquiry does not create a contract. A contract is formed only when we confirm your booking in writing.
5. Intellectual property
All Website content is protected by copyright. Reproduction without written consent is prohibited.
6. Prohibited activities
Users must not:
- Attempt unauthorised access to systems or data.
- Send malicious code or unlawful content.
- Scrape data without permission.
- Disrupt the operation or security of the Website.
7. Third-party links
We are not responsible for third-party websites linked from our site.
8. Limitation of liability
The Website is provided as is. To the extent permitted by law we are not liable for temporary unavailability or technical errors beyond our reasonable control.
9. Privacy
Personal data processing is governed by our Privacy Policy, Cookie Policy and Reservation Data Processing terms.
10. Disputes
The competent court in Livno, Federation of BiH, shall have jurisdiction unless mandatory consumer law provides otherwise.
11. Changes
We may amend these Terms. The updated version is published on this page.
12. Contact
info@hotel-novitas.com, +387 63 720 181, HVO br. 8, 80101 Livno.